Last Updated: 03/08/2025

Welcome to Nirlon Kitchenware. These Terms of Service outline the rules and regulations for using our website and purchasing our kitchenware products online. By using our website, you agree to follow these terms. Please read them carefully before continuing.

1. General Overview

This website is operated by Nirlon Kitchenware Private Ltd. By using this site and accessing our products and information, you agree to the terms, conditions, policies, and notices shared here.

2. Product Information

• We strive to provide accurate information about our kitchenware products, including images, pricing, features, and specifications.
• However, actual colours or packaging may slightly differ due to lighting and screen variations.
• We reserve the right to change product descriptions or discontinue items without notice.

3. Pricing & Payment

• All product prices listed on our website are inclusive of applicable GST. unless we mention it separately.
• We accept payments through safe and secure payment gateways, including UPI, credit/debit cards, net banking, and Cash on Delivery.
• By purchasing from our website, you agree to provide accurate and complete billing and shipping information.
• In case of failed transactions, your order will not be processed.

4. Order Processing & Shipping

• Our products are delivered across India via our logistics partners, but shipping is not available to some specific states or locations.
• The estimated delivery time is usually 7-12 working days, depending on your location.
• Once shipped, customers receive tracking information via SMS or email.
• We do our best to deliver on time, but sometimes delays may happen due to courier issues, weather, or other unexpected events. Nirlon Kitchenware is not responsible for such delays.

For full details, please see our [Shipping Policy Page].

5. Returns, Replacements & Refunds

We don’t offer money refunds.

✅ You can only get exchange the product, if the product is highly damaged, or wrong product received.
💰 You will not get money back under any condition.

If the same product is not available (very rare), our team will guide you.

Please read our [Refund Policy] for complete information.

6. Intellectual Property

• All content on this website — including text, logos, images, product descriptions, and videos — is the property of Nirlon Kitchenware and protected under copyright and trademark laws.
• You may not use, reproduce, or distribute our content without prior written permission.

7. Prohibited Activities

You agree not to:

• You agree not to use the website for any unlawful purpose.
• You agree not to use or attempt to gain unauthorized access to any part of the website.
• You agree not to transmit any viruses or malicious code.
• You agree not to use automated tools (bots, scrapers) to extract data without permission.

8. Limitation of Liability

• Product Usage
  Nirlon Kitchenware is not responsible for any injury, damage, or loss caused by improper use, misuse, or failure. Please follow product instructions and safety guidelines.
• Website Content
  

  We try our best to keep all the information on our website correct and updated, but we can’t promise it’s always perfect. We are not responsible for any problems that happen if you rely on this information.

9. Modifications to the Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be posted on this page with the “Last Updated” date. It is your responsibility to review these terms. 

10. Contact Us

For any questions or concerns related to these Terms of Service, feel free to contact us:

📧 Email: support@nirlonkitchenware.com
📍 Address: Nirlon Kitchenware Private Limited, PLOT NO.32/33/34 DEWAN AND SONS UDYOGNAGAR, BIDCO, Palghar West, Mumbai, Maharashtra 401404